Questions and Answers
We use CourierGuy, Aramex or PostNet (PostNet to PostNet) couriers (with delivery usually within 3 business days), but their parcel bags are quite small. Please contact us at 011/660-9075 or orders.books@qodesh.co.za to assist.
Will my details be safe when buying from your webshop?
Qodesh Books has chosen a secure 3rd party credit card payment company which runs secure servers with 256bit security encryption - the same used by banks internationally. Learn more about PayFast by visiting their website at www.payfast.co.za.
Is Value Added Tax (VAT) included in the prices?
Yes, VAT is included in all the prices.
Which credit cards do you accept?
We accept Visa and MasterCard.
What about using debit cards?
Please read this article for more details.
How long will delivery of my order take?
-
The bags that the courier companies use are quite small, i.e. not more than 3 copies of the normal size of The Scriptures fit in the bag. Please contact us at 011/660-9075 or orders.books@qodesh.co.za to assist.
- Should you wish to use another courier, please arrange with the courier company of your choice directly.
Orders for delivery in countries other than South Africa
If you order any of these publications for delivery in another country (than South Africa), please email us for costs.
Addressing
If a product is found to be mis-addressed by Qodesh Books then Qodesh Books shall be responsible for the re-delivery, replacement or refunding of the product. If the customer is found to have given an incorrect or insufficient address, then Qodesh Books will not refund or resend the product and all responsibility for correcting delivery will be borne by the customer.